Cognitive Walkthrough
A cognitive walkthrough consists of the following steps:
- Select one of the tasks the user-interface
(design or prototype) supposedly supports.
- Create a "story" about each action a user has to perform
to complete the task.
- Motivate each action, based on the user's general knowledge and on
prompts and feedback offered by the user-interface.
If the story is not believable, you have found a problem with the interface.
Note: When coming up with cognitive walkthroughs it is important to
consider variations of the story, like when the user wants to perform
actions in a different order.
Follow this link to
an example walkthrough.
The following questions are important for getting the most out of
walkthrough evaluation: