Evaluating User-Interface Design With Users

You can't tell how good or bad your interface is going to be without getting people to use it and learning from their experience and your observations.

Evaluation with users consists of the following steps:

  1. Choosing users and preparing (training) them

  2. Selecting tasks for testing

  3. Providing a test system (mockup or prototype)

  4. Deciding what data to collect

  5. choice: The thinking aloud method

  6. choice: Measuring bottom-line usability

  7. Handling problems during the test, and debriefing users