This course introduces the basic concepts of workflow management. The emphasis is on modeling workflow processes and the characteristics of contemporary workflow management.
Workflow processes are a specific type of operational processes typically
associated with work processes in administrative environments. However,
any case-driven operational process falls in this category. Workflow
technology provides the functionality to support these processes. Since
this technology is adopted in many enterprise information systems
knowledge about these systems and experience in making and enacting
workflow models is relevant for students in operations management.
The objectives and content of this course can be found at course information.
Here is also a description of the material used for this course.
Further are the lectures and exercises also available.
And for more understanding, the interactive examples can be consulted.
In the links-section are some useful links for more detailed information and other researches about workflow management.
For more information about this website and workflow related items, the contact information
is available.
See also the related WWW sites: www.workflowpatterns.com and www.processmining.org.
For more information about the books supported by www.workflowcourse.com, see MIT Press (English version), Academic Service (Dutch version), and Tsinghua University Press (Chinese version).